Last Updated: [Insert Date]
ActiveCart.com.bd (hereinafter referred to as "we," "our," or "us") welcomes sellers to our e-commerce platform. This Seller Policy outlines the terms and conditions that apply to sellers ("you," "your") when using our platform to sell products or services. By becoming a seller on ActiveCart.com.bd, you agree to comply with this Seller Policy.
2. Seller Registration
2.1. To become a seller on ActiveCart.com.bd, you must complete the seller registration process. You agree to provide accurate and up-to-date information during registration and to promptly update this information if it changes.
2.2. We reserve the right to review and approve seller applications at our discretion. We may refuse or terminate your seller account if we believe that you do not meet our criteria or if you violate this Seller Policy or any other terms and conditions.
3. Product Listings
3.1. You are responsible for creating accurate and detailed product listings. Product listings should include clear descriptions, pricing, availability, and images. False or misleading information is prohibited.
3.2. You must comply with all applicable laws and regulations when listing and selling products or services on ActiveCart.com.bd.
4. Pricing and Payment
4.1. You have control over the pricing of your products or services. Prices should be competitive and not in violation of any pricing laws or regulations.
4.2. We may collect payments from customers on your behalf and will remit the proceeds to you according to our payment schedule, minus any applicable fees.
5. Order Fulfillment
5.1. You are responsible for promptly fulfilling customer orders. Delays or non-fulfillment may result in negative feedback and account penalties.
5.2. You must provide accurate shipping and delivery information to ensure timely order processing and delivery.
6. Customer Service
6.1. You are expected to provide excellent customer service. This includes responding to customer inquiries and addressing customer issues or complaints promptly and professionally.
7. Returns and Refunds
7.1. Our returns and refund policy is outlined separately on the Website. Sellers are expected to comply with this policy.
8. Prohibited Activities
8.1. You are prohibited from engaging in any fraudulent, illegal, or unethical activities on our platform. This includes but is not limited to:
Selling counterfeit or illegal products.
Engaging in deceptive or unfair business practices.
Violating intellectual property rights.
9. Account Termination
9.1. We reserve the right to suspend or terminate your seller account if you violate this Seller Policy or any other terms and conditions.
10. Changes to this Seller Policy
10.1. We may update this Seller Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify sellers of any material changes by posting the updated Seller Policy on our platform.
11. Contact Us
If you have questions about this Seller Policy or your seller account, please contact us at:
By becoming a seller on ActiveCart.com.bd, you agree to abide by the terms and conditions outlined in this Seller Policy.